Hospitality brands are facing unprecedented change – driven by rapid advances in technology and changing consumer expectations. The emerging BYOD (Bring Your Own Device) culture means guests are looking for seamless interactivity with their own phone or tablet and their own content. Devices will recognize our presence to assist in creating anticipatory and more immersive service experiences. Virtual reality devices allow guests to explore on-property services and dining and local attractions, before leaving their room. Technology provides a personalized experience for guests with settings to promote their brands.
An app, connected to the hotel itself assists guests throughout their stay, including:
- Pre-arrival mobile check-in
- Mobile room key
- Mobile concierge
- Easy hotel navigation with connectected displays